If you are Hiring
All employers are allowed to join the Right Freelancer platform for free for the first month of trial. This is an extension of gratuity from our side to build your relationship with the site. Every month thereafter will require a subscription royalty to be charged. The Silver Plan allows employers to feature up to 3 jobs. The Gold Plan allows for up to 100 jobs and the Platinum allows for up to 300. RightFreelancer has set the service charges to the lowest possible. Feel free to change the plan as per your needs.
If you are working
All candidates looking to work in top freelance jobs may join the Right Flancer platform free for the first month of trial. There onwards, they may upgrade to the packages based on their needs and requirements. The plans start as low as $10 per month to $50 per month. Each plan allows the job applicants to choose from several engaging and well-paying projects offered by a collection of thousands of clients.
Refund Policy and Dispute Management
The platform has taken all necessary steps to ensure that the freelancers are protected from mishaps and poor experiences. Similar efforts have been made for the employers to prevent any dissatisfaction that may arise from the online job. However, in case any party, whether a client as in employer or the freelancer may fail to live up to the standards set by the Right Freelancer platform, the refund policy will be upheld on both ends and the dispute shall be resolved in favor of the rightful side.
In such a case Right Freelancers will not charge any fee on our end. However, the expense of the payment method used in the transaction says PayPal or Stripe will be subtracted from the refund, both for the refund and for the initial payment.
Arbitration and Dispute Management Fee
The arbitration fee for a milestone dispute is $3.00 USD or 3%, whichever is greater. Our dispute resolution system is designed to allow both parties to resolve issues regarding milestone payments amongst themselves without arbitration.
After 4 days of a dispute being filed (or 7 days if the dispute is filed by the freelancer) either party may elect to move the dispute to paid arbitration. The other party will then have a further 4 days to agree to pay this fee and for both parties to submit any final evidence. If the other party fails to pay within time, they will lose the dispute.
The arbitration fee will then be refunded to the dispute whether the defendant or plaintiff.
Maintenance Fee and Sanctions
*Australian users incur $0.30AUD + 0.99% for Credit/Debit card transactions.
User Accounts that have not logged in for six months will incur a maintenance fee of up to $10.00 USD per month until either the account is terminated or reactivated for storage, bandwidth, support and management costs of providing hosting of the user's profile, portfolio storage, listing in directories, provision of the hire service, file storage and message storage. These fees will be refunded upon request by users on subsequent reactivation. Breach of the Terms of Service or Conduct may result in a fine, termination of the account or temporary ban depending on the nature of the violation. Furthermore, at all times, all parties are expected to conduct themselves with the utmost professionalism, decency, and ethics. Anything less than that will result in banishment from the job portal regardless of the package in question.