Draft a privacy policy and terms of service for an online store

Project overview

We are launching an online store and need clear legal pages for our website. We want a privacy policy and terms of service that fit how our business really works and that our customers can understand.

What you will deliver

• A privacy policy covering data collection, cookies and customer rights
• Terms of service for orders, payments and delivery
• A refund and returns section
• A plain-language summary for customers
• A checklist of other pages we may need
• Final text in Word and web-ready HTML

What we are looking for

• Legal drafting experience for websites or e-commerce
• Plain-language writing
• Aware of common privacy laws and clear about what needs local legal review
• Careful with confidentiality

Communication

You can expect an answer from us within a working day, and we ask for the same courtesy. Please keep important decisions in the platform chat so both sides have a record. A short call is fine when something is complicated, at a time that suits you.

Who we are

Our team is small, so every project matters and we pay close attention to it. We pay for work that meets the brief and give honest, constructive feedback. We would like this policies to be a positive experience for both sides.

Quality expectations

We care about quality more than speed. Please deliver only original work that does not infringe anyone's rights. We will happily leave a detailed positive review for careful, reliable work.

The freelancer we want

We are looking for someone with a few years of solid experience who can work with only light supervision. Honesty, curiosity and good manners matter to us as much as technical ability. We are a small team and would like a long-term working relationship with the right person.

Payment

This is a fixed-price job with a budget of USD $150. We cannot raise the budget, so please do not apply expecting us to negotiate a higher amount. Payment will go through the platform's secure system, and we release it promptly after the work is approved.

Project scope

The work listed above is the full scope of this policies job. Please point out anything you believe we have forgotten, so we can settle it before work begins. Anything beyond the list will be handled as a separate, clearly priced request.

Selection process

We look at similar past projects, the quality of your proposal and whether you can meet the deadline. The lowest price alone will not decide it, but it must fit within the fixed budget. We might contact two or three people for a short chat before deciding.

Notes on the deliverables

Please confirm in your proposal that 'final text in Word and web-ready HTML' is something you have done before. Please confirm in your proposal that 'a refund and returns section' is something you have done before. 'terms of service for orders, payments and delivery' is one of our priorities, so please tell us early if you foresee any difficulty with it. Please confirm in your proposal that 'a privacy policy covering data collection, cookies and customer rights' is something you have done before. 'a plain-language summary for customers' is one of our priorities, so please tell us early if you foresee any difficulty with it. For 'a checklist of other pages we may need', please send the result in a clearly named file or link so that we can review it easily.

Deadline

The target is to complete the policies within 3 days. Please tell us honestly whether this works for you and when you could start. If you expect a delay, please tell us as early as possible, because a short honest message is always better than silence.

Writing your proposal

The best applications are short, specific and honest. Tell us about a similar project and what you learned from it. If your price or deadline depends on something, explain it clearly so we can decide quickly.

Revisions

The price includes up to two rounds of changes to the policies. To keep revisions efficient, we will gather all comments before sending them. Errors or missed instructions will be fixed without using up a revision.

How we imagine the process

The first step is a quick discussion where we confirm the brief and any open questions. After that, a first draft or progress preview helps us give feedback before too much time is spent. The last steps are our review, any final changes, approval and payment.

Availability and working hours

You are free to organise your own time, as long as the policies is delivered as agreed. We do ask that you are reachable for quick questions at some point each day. If your availability changes during the job, tell us straight away so that we can adjust.

Applying for this job

A good proposal for this policies is brief and includes:

• Two or three relevant samples or links
• How you would handle the main deliverables
• Your start date and delivery date
• Anything in the brief that is unclear to you

Thank you for reading, and we look forward to your proposal.